From small beginnings in 2000, PAE now provides comprehensive facilities management services to Fonterra’s Whareroa (one of the world’s largest milk powder plants) and Eltham sites.

The services that PAE manages, using both its own employees and in collaboration with Fonterra’s subcontractors, include building maintenance, cleaning services, building integrity, condition surveys and WOF inspections, fire protection, lighting, air conditioning, lift/hoist maintenance, underground services, sewerage and pumping systems, wastewater and marine outfall systems, site-wide industrial cleaning and roadways and paths maintenance.

Based on an Alliance Charter that articulates the principles of the relationship, PAE and Fonterra operate open book pricing (based on actual costs of providing agreed services plus agreed overheads and profits).

A key aspect of our role at Fonterra is the management of subcontractors, including health and safety and contract reviews. PAE has substantially reduced overlaps and gaps in the maintenance work, achieving significant savings for our client. We also consistently meet all of our KPIs, through our continued commitment to this relationship and contract.